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Desigual Fixed

Definition and design of the tool for the internal management of requests and incidents

The challenge


Understand Desigual employees’ needs in order to enhance the use of the tool


Optimize key user processes to improve the efficiency and effectiveness during the use of the incident tracking system


Adapt branding to maintain the brand's visual consistency and bolster the relationship between employees and company

The proposal

Digital strategy

  • Interviews

UX Design

  • Product or service definition
  • Information architecture
  • Copywriting
  • User workflows
  • Interaction design
  • Prototyping
  • Art management
  • Graphic layout

Experience Evaluation

  • Usability heuristic evaluation

e-Commerce concept

Metaphor adaptation of the shopping cart to adjust the request processes to the user’s mental model

Desigual Art

Visual integration of brand identity to the different elements of the web application

Working with Interactius has been a very good experience, they are a very professional and resolute team. They provided us with high quality work and we have received very good feedback from our users on implementation.

Brian Pittorino
Project Manager Desigual